There is a guarantee of 6 months from the date of purchase on all items. When a piece of jewelry, with normal wear, unexpectedly breaks within 6 months, the customer may send it back. The customer should contact Atelier Maureen Centen within 6 months via email(email@example.com) to notify the seller of the complaint including a picture, before returning the item.
Atelier Maureen Centen will repair your jewelry free of charge. If it broke after six months, as items occasionally do, you can make use of our repair service. For a friendly price we will repair your item and send it back to you, good as new.
The guarantee does not apply to any cracks in gemstones that occur, as they are fragile products, made by nature. When a gemstone breaks, please contact seller at firstname.lastname@example.org, so a suitable solution can be agreed upon.
A repair fee may apply. Atelier Maureen Centen can not be held accountable for normal wear and tear or any damage caused by wrongly use.
The item(s) must be sent as an insured package in the original packaging to
Atelier Maureen Centen
5617 BR Eindhoven