Return policy

We of course, hope that you are satisfied with your purchase but if for any reason you are not, you have 7 days from the date you received
your order, to return the item(s) to us in perfect condition, in the original packaging.

Jewelry made to order to your size or preferences + custommade jewelry can not be returned.

-We can only accept jewelry that hasn’t been worn and/or hasn’t been damaged.
-It is important to know that we reserve the right to deny unreasonable repairs, returns and replacements.
-All Maureen Centen jewelry is entirely handmade from start to finish. Whilst quality is one of our foremost priorities, small imperfections are intentional and only add character and uniqueness to each piece.

If you want to return your jewelry, contact us first(info@maureencenten.com).
When you’ve received a confirmation e-mail with further information, you can send your jewelry – note that this must be within 7 days – back to us.

Returns must be sent back as an insured package in the original packaging to Atelier Maureen Centen
Torenallee 103
5617 BR Eindhoven

You can exchange or return only collection items that are ordered from our stock.
Jewelry that is custommade and jewelry made to order to your size  can not be returned.
The customer is responsible for the shipping costs made for returning item(s). A refund of the full purchase amount, will be taken care of within 14 days after receiving the return.